Information we collect
We may receive information you choose to provide when you call or otherwise contact us, such as your name, telephone number, email address, travel preferences, and the details needed to discuss an itinerary.
We may also collect limited technical information about visits to this website, including browser type, device type, approximate location, referring page, and pages viewed. This information is generally collected through standard server logs or similar technologies.
How we use information
We use information to respond to inquiries, provide travel support, review flight options, communicate about requested services, maintain website security, and improve our service.
We may also use contact information to follow up on a request when permitted by law. We do not sell personal information for money.
When information is shared
Information may be shared with service providers that help operate our website or communications, with travel suppliers when necessary to fulfill a request, or when required by law. These parties receive only the information reasonably needed for the relevant purpose.
Travel suppliers and third-party booking providers maintain their own privacy practices. Review their policies before providing payment or traveler information.
Cookies and analytics
This website may use essential cookies and privacy-conscious analytics to understand site performance and maintain functionality. Browser settings can be used to restrict cookies, although doing so may affect some website features.
Data retention and security
We retain personal information only as long as reasonably necessary for the purposes described here, to meet legal obligations, or to resolve disputes. We use reasonable administrative and technical safeguards, but no method of electronic transmission or storage is completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also ask us to stop certain communications. We may need to verify your identity before completing a request.
Children’s privacy
This service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided information may contact us to request its deletion.
Policy updates and contact
We may update this policy as our practices or legal obligations change. The revised date at the top of this page indicates when the latest version became effective.
Questions or privacy requests can be made by calling (866) 227-5808.